Acting fast and calmly gives your phone the best chance. Here is exactly what to do in the first 10 minutes.
Minute 0 to 1
Pull the phone out immediately. The longer it stays underwater, the more water can get in.
Minute 1 to 3
- Do not press buttons over and over
- Do not plug it in
- Remove the case and any accessories
Minute 3 to 5
Wipe the phone with a lint-free cloth. Tap it gently with the ports and speakers facing down.
Minute 5 to 10
If the phone is working, run Water Eject 2 to 3 times. Then leave it in a dry place with airflow, ports facing down.
Next 24 hours
Do not charge with a cable until you are sure the port is dry. Check it after a few hours. Most water-resistant phones recover.
Special cases
| Liquid | Extra step |
|---|---|
| Salt water | Rinse the outside briefly with fresh water, then dry |
| Pool (chlorine) | Rinse briefly with fresh water, then dry |
| Soda or juice | Wipe sticky residue with a damp cloth, then dry |
| Toilet | Wipe with an alcohol wipe on the outside, then dry |
The rice myth
Rice does not dry phones faster than open air, and it can leave starch and dust in ports. Skip it.
When to get a repair
If the phone will not turn on after a day, gets hot, or shows screen problems, take it to an authorized repair shop.
FAQ
Should I turn my phone off?
If it was off, keep it off. If it is on and working, turning it off is fine and can reduce risk while it dries.
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