Galaxy phones are water resistant, but water can still sit in the speaker grille and muffle sound. Here is how to clear it safely on Galaxy S, A and Z models.
Quick fix
Wipe the phone, turn the volume up, hold it with the bottom speaker facing down, and run our Water Eject tone 2 to 3 times. Then let the phone air-dry.
Step-by-step
- Dry the outside with a soft, lint-free cloth.
- Remove the case. Water often gets trapped between the case and the phone.
- Gently shake the phone a few times with the speaker facing down.
- Open this site in Chrome or Samsung Internet and run Water Eject at full volume.
- Try the Vibrate + Tone mode on the homepage. Most Galaxy phones support browser vibration.
- Leave the phone in a dry, ventilated place for an hour.
“Moisture detected” warning
Galaxy phones stop cable charging when they sense water in the USB-C port. This protects the phone. Do not force a cable in. Shake the port side gently, wipe it, and wait until the warning clears. Many Galaxy models still allow wireless charging during this time; check your model’s manual.
Galaxy models with stereo speakers
Most recent Galaxy S, Z and many A models use the earpiece as a second speaker. If the top sounds muffled too, run the Ear Speaker Cleaner.
What not to do
- Do not use a hair dryer on high heat
- Do not put the phone in rice
- Do not poke the grille with pins
FAQ
Is my Galaxy waterproof?
Galaxy phones with an IP68 rating are water resistant, not waterproof. Resistance can weaken over time and does not cover salt water or high pressure.
Is there a built-in water eject on Samsung?
No. Samsung phones do not include one, which is why a browser tool is handy.
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