What you do in the first hour matters most. Stay calm and follow these steps in order.
First 5 minutes
- Take the phone out of the water immediately.
- If it is off, leave it off. If it is on and working, you can keep it on, but do not charge it.
- Remove the case, SIM tray (if easy) and any accessories.
- Wipe the outside with a soft, lint-free cloth.
- Gently tap the phone with ports and speakers facing down.
Next 30 minutes
- Run our Water Eject tone 2 to 3 times if the phone is working.
- Leave the phone in a dry place with good airflow, ports facing down.
- A fan on low, room-temperature air can help.
Next 24 hours
Do not charge with a cable while the port may be wet. Check the phone after a few hours. Most water-resistant phones recover fully after drying.
What not to do
| Do not | Why |
|---|---|
| Put it in rice | Starch and dust can get inside |
| Use a hair dryer on heat | Heat can damage the battery and seals |
| Charge it right away | Can cause short circuits or corrosion |
| Shake it hard | Can push water deeper |
| Open it yourself | Can break seals and void warranty |
Salt water, pool water or soda
These leave residue that can corrode parts. If safe, rinse the outside briefly with a little fresh water, then dry as above. Get it checked if anything seems wrong.
Signs you need a repair
- Phone will not turn on after 24 hours of drying
- Screen shows lines or flickers
- Phone gets hot
- Fog inside the camera lens that does not clear
FAQ
My phone is IP68. Do I still need to worry?
Water resistance reduces risk, but it is not permanent and does not cover every situation. Drying it properly is still smart.

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